1. Make sure that the "Remote Software Download" configuration settings is in its default value "Enabled" if not enable it from CWIS.
2. Make sure that the Smart eSolutions is configured in device; Enrolled and is communicating with the Remote Server.
3. Make sure that the XIM DMS Server and PSIP Control Manager server are accessible.
4. Make sure that a valid SW Upgrade file lesser that the device has already installed is uploaded in DMS Server.
PROCEDURE:
1. Select the valid Software downgrade file from Control manager App and Publish it.
2. Do a manual datapush by Cwis ->Properties ->Remote Services Setup -> Click " Synchronize Now" button.
3. Once the device syncs with the Smart eSolution Server the device detects SW Upgrade file via GRS.
4. Observe that the device downloads the SW downgrade file and this can be seen in device console OR can be checked in folder : /var/opt/nc/dlms/remoteServicesProxy/xrs/sdm/. Note: Downloading of Payload can be seen in path: /var/opt/nc/dlms/remoteServicesProxy/xrs/sdm/
5. Download the auditlog via CWIS->Login as Admin->Select Properties->Security->Audit log->Click the Export option to save the log to your work station.
6. Unzip the auditfile.zip file and verify the event:153 for Remote Services Software Download is captured in the main auditfile.txt.
OUTPUT:Auditfile.txt file should captured the below information: Event ID:153
Event Description: Remote Services Software Download
Device name
Device serial number
File Name