ATM_ID: 8351F35E-A18D-11E9-B17D-63EAA93FCFED

ID: PUQE-CFT_Atlantis_2.0-D5.1/FS_34.008_Integrated_Counters_and_Data_Table/41948

TESTCASE_HEADLINE: Counter Name:Total Scanner Jams  Description : Total number of Scanner Jams since activation. Product Specific Chain/Link to trigger this counter.  Skylight: 05-121 to 123, 05-125 to 132, 05-134 to 136-00, 05-139-00, 05-141-00, 05-145 to 147-00, 05-194-00, 05-196 to 199.  Lipari: 05-121 to 123, 05-125 to 132, 05-134 to 136-00, 05-139-00, 05-141-00, 05-145 to 147-00, 05-194-00, 05-196 to 199.

GROUP:

FEATURE:

SUB_FEATURE:

INPUT: 1. Printer must be upgraded with the latest build. 
2. Connect Device to Teraterm/putty and login as root.

PROCEDURE: 1. Steps to Reading NVMS: 
  Type 'attach_cc' --> Click Enter
  Type (2) for open the apps menu --> 
  Type (2) to enter into Diagnostics Admin Test --> 
  Type (O) To open Intrusive Diagnostics Session --> 
  Type (2) For NVM Read/Write Access --> 
  Type (3) to Read NVM Range by Chain/Link
                 Enter Chain: 620
                 Starting Link: 535
                 Ending Link: 535
  Note down the NVM value.
2. Steps to trigger Fault.
    Exit from daignostic mode by giving command 'q' till app test comes.
    Type (9) for Faults Test-> 
    Type (6) for Declare Fault -> 
    Type (3) for ET service Fault -> 
    Type (0) for Regular ServiceFault ->
    Enter Chain: 05
    Enter Link: 121
    Enter Extension: 00
    Exit from 'Start of Fault and Status Test' by entering 'q'
3. In LUI-> Device->Notifications-Fault History check for the fault code.
4. Follow step 1 again to check the NVM value.
5. Repeat above steps for all the faults: 05-121 to 123, 05-125 to 132, 05-134 to 136-00, 05-139-00, 05-141-00, 05-145 to 147-00, 05-194-00, 05-196 to 199.

OUTPUT: The NVM value should be incremented.

PROCESS:

PRIORITY:

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LOE:

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TESTCASE_SOURCE:

SPEC: FS 34 008 Counters table_XML v2_027

SPEC_VERSION: V2.027

SPEC_TAG: S/W Counter Name:SCANNERJAMS

ATM_OWNER:

ASSOCIATED_TESTCASES:

TRAINING:

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TESTCASE_APPROVALS:

CDATE: 1562596477

MDATE: 1562596477

MUSER: w4y5hbch

AUTHOR: w4y5hbch

ATM_MCOMMENTS: Imported from spreadsheet

HISTORY:

ATM_LOCKED:

ATM_REQLINK:

ATM_REQCOUNT: 0

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IMPLEMENTED:

DATA_LOGIC:

AUTOMATABLE_NOTAUTOMATABLE:

TC_WEIGHTAGE: